Delivery time depends on your selected shipping method and destination.

Most orders arrive within 3–5 business days or 5–10 business days after processing.

Once your order is shipped, you will receive a tracking number so you can follow your delivery in real time.

To provide faster and more reliable delivery, some orders may be fulfilled through our trusted partner warehouses.

As a result, packaging and shipping materials may differ from our store branding.

We appreciate your understanding and are always here to assist if you have any questions about your shipment.

If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.

For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.

If you’re not happy with your order, just contact us—we’ll make it right.

You can email us at dylove0314@gmail.com or use the contact form on our site. 

• "We truly want to respond to you as quickly as possible, because your time and concerns matter deeply to us.
• While we strive to reply promptly, there may be rare occasions when our response is slightly delayed due to unexpected circumstances.
• We’ll do everything we can to get back to you within 24 business hours, and we’re deeply grateful for your patience and kind understanding."