-Treeplanty Brand Values-

At Treeplanty, we believe plants do more than beautify — they heal, connect, and inspire.
Every plant you receive is hand-selected with intention and heart.
We’re here to bring calm, joy, and natural beauty into your life — one rooted, honest plant at a time.

Outstanding service | Exclusive pricing | Industry expertise

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How long does shipping take?

Orders usually arrive in 5–10 business days, depending on your location. You’ll get a tracking number as soon as your order ships.

Is free shipping available?


We offer free shipping on orders over $50.

How can I get a tracking number for my order?

If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.

How do I process a return or exchange?

For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.

If you’re not happy with your order, just contact us—we’ll make it right.

How can I contact customer support?

You can email us at dylove0314@gmail.com or use the contact form on our site. 

  • "We truly want to respond to you as quickly as possible, because your time and concerns matter deeply to us.
  • While we strive to reply promptly, there may be rare occasions when our response is slightly delayed due to unexpected circumstances.
  • We’ll do everything we can to get back to you within 24 business hours, and we’re deeply grateful for your patience and kind understanding."